Privacy Policy

At hh44, we treat your privacy with the seriousness it deserves. This Privacy Policy explains in plain terms how we handle the personal information you share when you use our cricket betting markets, online casino games, and related services available to players across Bangladesh — including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and Rangpur.

By accessing or using hh44 — whether through our website at hh44.app or any associated mobile interface — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this document, please discontinue use of our platform.

This policy applies to all registered members and visitors of hh44, regardless of whether they are placing bets on the Bangladesh Premier League (BPL), spinning slots from providers like Pragmatic Play or Netent, or simply browsing our pages.

Information We Collect

We collect information in three main ways: information you provide directly to us, information collected automatically as you use our platform, and information received from third-party partners where permitted.

Account Registration Data

When you create an account with hh44, we collect the following personal details to verify your identity and process your transactions:

• Full legal name as it appears on your government-issued identification
• Date of birth (to confirm you are aged 21 or above, as required by our responsible gaming policy)
• Email address and mobile phone number registered in Bangladesh
• Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, or other divisions)
• National ID, passport, or other government-issued document number for KYC purposes

Financial and Transaction Data

To process deposits and withdrawals via popular Bangladeshi payment methods, we handle the following transaction-related data:

• Mobile banking account identifiers (e.g., bKash wallet number, Nagad number, Rocket number, Upay details)
• Bank account details where applicable (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, etc.)
• Deposit and withdrawal amounts, dates, and transaction reference numbers
• Bonus and promotional code usage history

Technical and Usage Data

When you browse or interact with hh44, our systems automatically record certain technical data to ensure smooth operation and security:

• IP address and approximate geographic location
• Device type, operating system, browser version, and screen resolution
• Pages visited, session duration, click paths, and in-game activity logs

Data Sharing and Disclosure

hh44 does not share your personal information with third parties except in the following limited and clearly defined circumstances:

• Service providers and technology partners who assist in delivering our platform (e.g., payment processors, game software suppliers, cloud hosting providers) — these parties are bound by data protection agreements and may only use your data to perform their contracted services
• Fraud prevention and security agencies, where we have reasonable grounds to suspect fraudulent or illegal activity on the platform
• Legal and regulatory authorities if required to do so by applicable law, court order, or lawful government request
• In connection with any merger, acquisition, or sale of business assets, where your data may be transferred to a successor entity subject to equivalent privacy protections

In every case of data sharing, we apply the principle of minimum necessary disclosure — meaning we share only the information strictly required to accomplish the specific purpose.

Cookies and Tracking Technologies

hh44 uses cookies and similar lightweight tracking technologies to improve your browsing experience and keep you securely logged in during your gaming sessions. Cookies are small text files placed on your device that help us recognize you when you return.

The types of cookies we use include:

• Essential cookies — required for core platform functionality such as account login, session security, and bet placement
• Analytics cookies — help us understand how players in Bangladesh navigate hh44, which games are most popular, and where technical issues may arise
• Preference cookies — remember your language setting, favourite game categories, and display preferences so your next visit starts exactly where you left off

You may adjust your browser settings to refuse or delete cookies at any time. Please note that disabling essential cookies may affect the performance and availability of certain hh44 features.

Your Rights as a User

hh44 respects your right to control your personal data. As a registered player on our platform, you have the following rights:

• Right of Access — request a copy of the personal data hh44 holds about you
• Right of Rectification — request correction of any inaccurate or incomplete personal information held on your account
• Right to Erasure — request deletion of your personal data, subject to our legal retention obligations
• Right to Restrict Processing — ask us to pause or limit the processing of your data in certain circumstances
• Right to Withdraw Consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact our support team at the email address provided in this policy. We will respond to all verified requests within a reasonable timeframe.

Third-Party Links and Embedded Content

Our platform may reference third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Netent. While these providers supply the games you play on hh44, they operate under their own privacy frameworks. hh44 is not responsible for the privacy practices of these third-party suppliers. We recommend reviewing the privacy policies of any third-party provider whose software or services you engage with through our platform.

Age Restrictions and Minors

hh44 is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a user under the age of 21 has registered an account or submitted personal data, we will take immediate steps to close that account and delete all associated information. Parents and guardians in Bangladesh are encouraged to usedevice parental controls to prevent underage access to gambling platforms.

Changes to This Privacy Policy

hh44 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, technology, or applicable legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of hh44 following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way hh44 handles your personal data, our support team is available to assist you. We are committed to addressing all privacy-related enquiries promptly and transparently.

You can reach us at: [email protected] — please use the subject line "Privacy Enquiry" so our team can route your message to the correct department without delay.